Frequently asked questions (FAQ)

What does coaching require of the client?2021-10-17T20:35:47+00:00

As a first step, the client must commit to a serious approach and sincere work. A coaching approach guarantees success when the client is fully invested. The achievement of the objectives will be proportional to the motivation and depth of the investment, hence the importance of feeling comfortable with the chosen coach.

Is there any homework or work to be done by the client between coaching sessions?2021-10-17T20:37:38+00:00

The greatest progress noted by our clients is mostly noticed between two coaching meetings. And this is explained by the work done with the coach during a meeting that leads the client to review the objectives, question him or herself, raise awareness, examine options, evaluate the potential approaches and the reflection that follows and that continues between meetings.

What is the difference between personal coaching and professional coaching?2021-10-17T20:38:28+00:00

Personal coaching is when the situation that triggers the coaching process concerns family life, love, parenthood, a situation of bereavement, illness, indecision, personal or professional reorientation, or any other challenge that life may bring on an individual, relational or contextual level.

As for the professional aspect, we are talking about a situation that affects the career or that is in the context of the working environment. For example, when faced with a promotion, demotion, reorganization or layoff, career reorientation, conflicts or difficult relationships with employees, colleagues, superiors, bosses or other labour relations. Professional coaching can also support an entrepreneur in his business decisions, for example when acquiring companies or major investments or other situations that can be sources of tension or stress.

Can a personal coach accompany someone in mourning?2021-10-17T20:39:22+00:00

Absolutely. Grief is an integral part of life and a situation that can be very difficult to overcome. Regardless of the type of loss (a parent, spouse, job, lifestyle or others), a bereaved person can greatly benefit from a caring approach with an appropriately trained coach.

Who are the people coached by Sylvie?2021-10-17T20:40:24+00:00

People who use Sylvie’s services seek personal support in their journey as they go through a difficult situation, a significant personal change in their life such as divorce or separation, a painful loss, whether following a death or dismissal, the announcement of news that will affect the course of their life, or, again, that they are faced with a difficult choice or decision-making or any other barriers or difficulties that may represent a brake on a balanced life and where a coach would be useful.

I feel a lot of stress and tension in my personal or professional life. How can a coach help me reduce this pressure?2021-10-17T20:40:50+00:00

Thanks to the contribution of the coach, the client will be able to recognize and understand what causes tension. For the coach, it is a question of helping the client to identify as precisely as possible the psychological and emotional sources of stress to develop the necessary actions to overcome with greater ease the difficulties encountered.

I feel loneliness in my role as a manager or entrepreneur. How can a coach help me see clearly?2021-10-17T20:41:36+00:00

A coaching approach allows you to take a step back, height and distance to adjust your goals. It is a question of better identifying the strengths and points of support in order to mobilize resources in the advancement of its organization. By identifying blockages and what is holding back momentum, it is easier to develop solutions that facilitate the trajectory to achieve results.

My superiors want me to make changes in my leadership and management style. How can a coach help me meet these expectations?2021-10-17T20:42:12+00:00

Since the style of leadership or management is unique to each individual, the coach accompanies the client in a personalized approach that will ensure consistency between the strengths and values and the culture of the organization in which he or she evolves. The coach will help the client in personal reflection to determine the issues faced, the obstacles or blockages encountered and thus identify the means used to take action.

I just got a promotion. How can a coach help me fit into my new responsibilities?2021-10-17T20:42:36+00:00

An internal promotion or appointment to a new company or organization often causes stress and significant pressure and this is normal. This new situation often means getting out of your comfort zone. Changing responsibilities and/or activities is an evolution that requires time to adapt and prepare for it to be successful. In these circumstances, the goal of coaching is to raise awareness of the legitimacy of these new responsibilities in order to consolidate it in the concrete situations of the client’s new professional daily life. By being accompanied by the coach, the person is better prepared to face the change brought about by the new responsibilities to transform into action the “justified” concerns or fears inherent in any change.

I just lost my job. How can a coach help me in my job search?2021-10-17T20:42:59+00:00

The coach accompanies the client in this situation to clearly define objectives in the face of the future, strengths, skills and values in order to meet the conditions for success in his search for a new job. The fundamental objective is to ensure finding the job that best suits the client’s needs rather than trying to find a job as quickly as possible. Career coaching is an approach that successfully supports anyone who finds themselves in this situation.

Can a coach accompany a person who is struggling with interpersonal relationships?2021-10-17T20:43:30+00:00

Coaching is particularly effective for anyone who wants to improve the quality of their relationships with others. By using the tools at the coach’s disposal, he or she will help the client to identify and qualify the challenges faced and the choices available to transform difficulties into opportunities for action and change.

Can a professional coach accompany someone who has lost their job?2021-10-17T20:43:56+00:00

The support of a coach can be very useful during a job loss, whether during a dismissal, reorganization, layoff or even when you decide to leave your job. The coach accompanies the client in this situation to clearly define the objectives in the face of such a scenario to identify strengths, skills, and values in order to meet the conditions for success in the search for a new job.

Does the coach offer advice to the client?2021-10-17T20:44:54+00:00

The coach accompanies the client to ensure the depth of the approach and to go into action mode to meet objectives of fulfillment, learning or productivity.

What are the benefits of coaching?2021-10-17T20:45:52+00:00

The benefits of coaching may differ from one person to another but generally coaching allows the individual to develop his or her ability to find new ways to address the issues he or she faces. Coaching helps to openly and clearly identify strengths and points of improvement by developing new skills, especially in interpersonal relationships. It is a powerful lever in the quest for change and in the achievement of personal or professional goals.

What tools does the coach use to support his or her clients?2021-11-09T16:00:27+00:00

Conversation is the main tool for a coach to accompany his or her clients. However, the coach has multiple tools to meet the specific needs of each client. Whether through questions, follow-ups, questionnaires, texts or various techniques resulting from the training, the coach has a whole wealth of means to ensure the success of the client in achieving the objectives that were set.

What ensures the success of a coaching program?2021-10-17T20:47:08+00:00

Trust and collaboration are key elements to the success of the relationship between the coach and the client. The transparency, openness and commitment demonstrated by the client are the best guarantees of success of a coaching approach.

Does the coach have a code of ethics?2021-10-17T20:47:40+00:00

As a member of this organization, we adhere to the code of ethics of the “International Coaching Federation” (ICF) which defines the conduct of coaches with their clients.

How is confidentiality ensured during coaching?2021-11-09T15:57:07+00:00

In its relationship with its clients, Double Impact Coaching is committed to maintaining total confidentiality. No information related to its clients is disclosed to anyone about the content of conversations, written exchanges or even the identity of customers.

What types of professional clients does Jean coach?2021-10-17T20:55:59+00:00

Jean has been a coach since 2018 with executives, managers, directors and entrepreneurs on an individual or team basis in Canada and Europe. His clients work in large companies, small and medium-sized enterprises and in all sectors of the economy. He is also an accredited Associate Certified Coach from the International Coaching Federation (ICF).

How does coaching compare or differ from mentoring or consulting?2021-10-17T20:56:32+00:00

The coach accompanies the client in the process of change. The coach is a facilitator who emphasizes the action his client intends to take to achieve his vision, goals and desires. The coach offers a structure of accompaniment, support and valuable feedback. The coach does not offer a solution to the client but encourages the discovery of abilities, strengths and values in the service of the individual’s objectives. The mentor is a business professional who wants to share experience with the client. The consultant advises the client by providing an outside opinion based on his or her experience or knowledge.

What is the coach’s training?2021-10-17T20:57:44+00:00

Formal training in a theoretical and practical framework is essential to the practice of coaching. The two Double Impact Coaching coaches underwent an exhaustive 18-month training and successfully passed the certification associated with their respective schools. Our training courses are recognized by the International Coaching Federation (ICF) and the requirements of these programs are a guarantee of reliability and professionalism.

How long is a coaching program?2021-10-17T20:58:44+00:00

The duration of a coaching program is tailor-made and depends on the objectives, needs, availability and will of the client. The timing of sessions, the frequency of meetings and the duration of sessions are all factors that influence the duration of a program.

For a professional coaching program, the initial commitment is twelve (12) hours. Additional hours may subsequently be added according to objectives clearly established by the client.

How long does a coaching session last?2021-10-17T20:59:56+00:00

The duration of a coaching session is dictated by the client’s needs or availability. Normally a session lasts one hour but some people opt for a shorter duration, for example 30 minutes, or longer, either 90 minutes or two hours.

What attitude should we adopt when starting a coaching process?2021-10-17T21:00:48+00:00

The person who is engaged in a coaching process must be honest and open. Must be willing to take a positive view of his or herself and of life and be ready to be fully responsible for choices, decisions and actions. The individual is responsible for the results achieved and success is directly linked to his or her commitment and efforts.

Can a coaching session be virtual or must be face-to-face?2021-10-17T21:01:20+00:00

A coaching session can take place either in person, via video conferencing (Zoom, Teams, Hangout, Skype, FaceTime, etc.) or by phone. There is no obligation or benefit to choose one method or another. The choice remains the one preferred by the client who derives as many benefits as possible, regardless of the method chosen.

How does a coaching session take place?2021-10-17T21:01:50+00:00

A coaching session is essentially a conversation between the coach and the client in order to allow achievements of the goals set for his or herself. During this conversation, the coach exchanges with the client in order to deepen reflections, to identify the obstacles on one’s path, to determine the possible options and the appropriate choices. The coach asks questions, uses tools and deploys a method to accompany the client and ensure the achievement of the objectives.

Why coaching?2021-10-17T21:02:21+00:00

Coaching is an approach that has proven its worth and has allowed millions of people worldwide to become aware of their situation and allow them to make positive choices in order to improve their personal or professional lives.

Coaching focuses on people’s strengths, assets and values to help them determine the best options available to them. In this context, it is undeniable that a coaching approach is a personal or professional investment whose benefits are numerous.

Who can benefit from coaching?2021-11-09T17:10:44+00:00

The coaching experience may be appropriate for anyone who wants to equip themselves to successfully go through stages of personal and/or professional life.

On a personal level, coaching can be beneficial for a person who has to make an important decision that will have an impact on their life, who is struggling with interpersonal relationships, who is grieving, who is facing a delicate situation, finds oneself at a crossroads or wants to make a change in life but feels stuck in the face of the choices to be made.

Professionally, coaching can be beneficial for someone who has just been promoted, who has been demoted or laid off, who wants to reorient a career, who is involved in a reorganization, who is experiencing conflicts or difficult relationships with employees, colleagues, superiors, or others at work. Professional coaching can also support an entrepreneur in business decisions, for example when acquiring companies or major investments or other situations that can be a source of tension or stress. In all these cases, business coaching is perfectly adapted to the needs and is at the service of the client.

Why choose us?


We are two coaches with complementary profiles and experiences at the service of our customers. We accumulate nearly 200 hours of support in personal or professional coaching.


Our coaching approach offers unique support in the face of the changes that our clients wish to make in their personal or professional lives.


Our clients obtain tangible results that allow them to leverage their assets, strengths and values in the achievement of their objectives of growth, fulfillment and satisfaction.

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